Refund Policy

Refund Policy

At Glamourous, we strive to ensure your satisfaction with every purchase. Our Refund Policy outlines the guidelines for returns, exchanges, cancellations, and handling damaged or defective items to provide you with a seamless shopping experience.

Returns and Exchanges

We accept returns and exchanges within [number] days of delivery, provided the items are in their original condition, unworn, and with tags attached. To initiate a return or exchange, please contact our customer service team with your order details.

Damaged or Defective Items

If you receive a damaged or defective item, please notify us within [number] days of delivery. We will arrange for a replacement or offer a refund, including shipping costs.

Non-Refundable Items

Certain items, such as personalized or clearance items, may not be eligible for refunds. Please refer to the product description for details. Additionally, any shipping fees associated with your order are non-refundable.

Cancellation Policy

You may cancel your order within [number] hours of placing it for a full refund. Once your order has been processed and shipped, cancellations are no longer possible. Please contact us as soon as possible if you wish to cancel your order.

Contact Us

If you have any questions or concerns regarding our Refund Policy, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure that your shopping experience with Glamourous is nothing short of exceptional.